Frequently Asked Questions

NovaReach is an AI-powered marketing automation platform that helps businesses manage leads, customer conversations, social media, CRM, and marketing workflows from one place.

NovaReach helps businesses through generating more leads, automating follow-ups, improving customer engagement, and increasing sales with AI-powered tools.

NovaReach provides marketing automation, AI voice agents, CRM automation, lead generation, social media management, analytics, integrations, and customer engagement solutions.

Use of artificial intelligence to automate marketing tasks like customer follow-ups, campaigns, lead nurturing, and personalized communication is known as AI Marketing Automation.

Yes, NovaReach can automatically follow up with leads through SMS, email, WhatsApp, and other communication channels.

An AI Voice Agent can answer calls, qualify leads, provide information, and schedule appointments automatically 24/7.

Yes, AI Voice Agents can connect with calendars and help customers schedule appointments in real time.

Yes, NovaReach supports CRM workflows and integrations to help businesses manage contacts, sales pipelines, and customer data.

NovaReach captures leads from different sources and uses AI-based scoring with the follow up feature to identify high-quality leads for better conversions.

Yes, NovaReach helps businesses schedule posts, create AI-generated content, and manage multiple social media platforms from one dashboard.

Yes, NovaReach offers real-time webhooks, REST API access, and custom connectors to integrate with your existing business tools and workflows.

NovaReach provides multi-touch attribution, cohort analysis, and custom dashboards to track performance from first interaction through conversion.

Yes, NovaReach uses AI-driven database reactivation campaigns with segmentation and personalized offers to reconnect with dormant leads.

Yes, NovaReach supports WhatsApp, SMS, web chat, email, and social media direct messages through a unified inbox.

NovaReach offers a 14-day free trial on eligible paid plans. Please check the pricing page for the latest trial terms before signing up.

Each NovaReach plan includes a monthly credit allowance used across features like conversations, CRM actions, automation, and content generation. Additional credits may be available through top-ups.

The plans differ based on credits, features, and access levels. Enterprise includes advanced features and dedicated AI resources for larger teams.

Yes, NovaReach offers a Startup Program with credits and benefits for verified startups that apply.

NovaReach campaigns can typically go live within about one week after onboarding, depending on business requirements.

You can contact NovaReach support through the support desk, email at support@novareach.digital, or call +1 650-910-7391.